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Fulfillment Policy

1.Introduction

InfowebUSA Technologies is committed to providing the highest level of service to our clients. This policy outlines the terms and conditions for cancellations and refunds for our services.

2.Cancellation Policy

2.1 Service Cancellation

Digital Marketing Services (SEO, SMO, SEM, PPC): Clients may cancel their digital marketing services with a 30-day notice. To cancel, please contact our support team at [email protected].

Web Development and Design Services: For web development projects, cancellations must be requested within 7 days of the project start date. After this period, cancellations will be subject to the terms outlined in the project agreement.

2.2 Cancellation Process

To cancel a service, submit a written request to [email protected].. Include your name, contact information, and reason for cancellation.

Our team will review and confirm the cancellation within 5 business days.

3.Refund Policy

3.1 Eligibility for Refunds

Digital Marketing Services: If you cancel within the first 30 days of service, you are eligible for a partial refund of the initial payment.

Web Development and Design Services: Refunds will be considered on a case-by-case basis, depending on the amount of work completed. If the project is less than 50% complete, you may be eligible for a partial refund.

3.2 Non-Refundable Services

Consultation Fees: Fees paid for consultation services are non-refundable.

Third-Party Fees: Any fees paid to or for third-party vendors (e.g., hosting, domain registration or any purchase on behalf of client) are non-refundable.

3.3 Refund Process

To request a refund, contact our billing department at [email protected] with your name, contact information, and details of the service for which you are requesting a refund.

Refunds will be processed within 7-10 business days of receiving the request, and the amount will be credited back to the original payment method or bank transfer.

4.Modifications to the Policy

InfowebUSA Technologies reserves the right to modify this refund and cancellation policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

5.Contact Information

If you have any questions or concerns regarding this policy, please contact us at:

Email: [email protected]

Phone: +1(213)757-2167

Address: 5100 Wilshire Blvd, Los Angeles, CA 90036, United States

This policy is designed to ensure transparency and fairness in our dealings with clients. By using our services, you agree to the terms outlined in this policy.

Thank you for choosing InfowebUSA Technologies.